Remote Finder

 As a Process Analyst (Customer Support) , you will play a crucial role in improving and standardizing our customer and partner support operations. Your work will directly impact customer satisfaction and operational efficiency by analyzing existing processes, identifying inefficiencies, and designing improvements. Working closely with customer support agents, managers, Training, Product, and other stakeholders , you will ensure that all support processes align with organizational goals and enhance the overall customer experience. Key Responsibilities Process Optimization ✅ Identify pain points and implement customer-centric solutions ✅ Analyze current support workflows to improve efficiency ✅ Design and implement process improvements that enhance customer satisfaction Formalized Workflow Documentation ✅ Create and maintain clear, actionable workflows for support agents ✅ Develop detailed step-by-step instructions for CRM tool usage ✅ Regularly update procedures to reflec...

Are you looking for a 100% remote, full-time opportunity with competitive pay and benefits? Do you enjoy helping customers and ensuring seamless order processing? If so, we have the perfect role for you! We are hiring Customer Service / Order Entry Representatives to provide top-notch support to our customers while working from the comfort of your home. Your Role as a Customer Service / Order Entry Representative As a Customer Service / Order Entry Representative , your primary responsibility will be to assist customers with order placement, inquiries, and troubleshooting. Your role will ensure smooth order processing and customer satisfaction. Key Responsibilities: ✔ Answer inbound calls and emails, enter customer orders, and make outbound calls as needed ✔ Process optical product orders accurately and within deadlines ✔ Provide order status updates, shipping details, and associated fees ✔ Research and resolve customer inquiries using updated resources and technology ✔ Communicate w...

Conduent  is currently hiring Remote Data Entry Associates,  a role where you can personally thrive, contribute meaningfully, and work in a culture where your individuality is noticed, valued, and celebrated every day. Pay Rate: Starting at $15.00/hour with the potential to increase to $18.00/hour after two months . Schedule: Wednesday – Sunday Shifts Available: (Discuss your preference during the interview) First Shift: 6:00 am – 2:00 pm CST Mid Shift: 11:00 am – 7:00 pm CST Second Shift: 2:00 pm – 10:00 pm CST (Overtime may be required) 🔍 What You'll Be Doing: As a Data Entry Associate, you’ll play a crucial role in processing incoming healthcare claim forms for one of our major clients. Your key responsibilities include: Capturing and validating complex data Classifying images and documents Pre-adjudicating documents and correcting data when needed Verifying information using automated data extraction tools Cross-referencing mul...